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Care Certificate (With Workbook)

230 NV Mandatory Course

Course Objectives Understand the 15 Care Certificate standards and their importance in delivering high-quality care. Develop knowledge of duty of care, safeguarding, and person-centred care approaches. Learn effective communication skills to support individuals and work within healthcare teams. Gain an understanding of equality, diversity, and inclusion in care settings. Learn how to support individuals with their daily needs, including nutrition, hydration, and mobility. Understand the principles of infection prevention and control and maintaining a safe working environment. Develop awareness of privacy, dignity, and respect when delivering care. Learn how to handle information securely in line with data protection and GDPR. Understand the importance of health and safety, risk management, and reporting procedures. Build confidence in professional development and reflective practice. Course Content (Care Certificate Standards) This course covers all 15 Care Certificate Standards: Understand Your Role Your Personal Development Duty of Care Equality and Diversity Work in a Person-Centred Way Communication Privacy and Dignity Fluids and Nutrition Awareness of Mental Health, Dementia and Learning Disability Safeguarding Adults Safeguarding Children Basic Life Support Health and Safety Handling Information Infection Prevention and Control Workbook Component Participants will be provided with a comprehensive Care Certificate Workbook, designed to: Reinforce learning through practical exercises and knowledge checks Support workplace competency sign-off Provide evidence for employer assessment and compliance Encourage reflection and continuous professional development Target Audience This course is suitable for new healthcare assistants, support workers, carers, and individuals entering the health and social care sector, as well as existing staff requiring refresher or structured competency development. Course Format Duration: 2–5 Days (depending on delivery structure) Mode: In-person training with workbook completion Assessment: Workbook completion, practical observation, and knowledge assessment Certification Participants will receive a Care Certificate (with Workbook Completion) upon successful completion and competency sign-off. This certification forms part of mandatory training requirements and supports ongoing professional development. Relevant Legislation and Guidance Health and Social Care Act 2008 Care Act 2014 Mental Capacity Act (MCA) 2005 Mental Health Act (MHA) 1983 Health and Safety at Work Act 1974 Data Protection Act 2018 (GDPR) Safeguarding Vulnerable Groups Act 2006