This course provides essential knowledge and practical skills to support individuals experiencing common and complex mental health conditions, promoting safe, compassionate, and person-centred care.
Understand the fundamentals of mental health and mental illness.
Identify common mental health conditions including depression, anxiety disorders, bipolar disorder, and schizophrenia.
Recognise the signs and symptoms of mental health deterioration.
Understand the causes and risk factors, including biological, psychological, and social influences.
Develop skills to support individuals with mental health needs in a safe and respectful manner.
Learn how to manage challenging behaviours and emotional distress.
Understand how to respond to mental health crises, including risk of self-harm or harm to others (handled appropriately and safely).
Gain knowledge of person-centred care approaches and recovery-focused support.
Learn effective communication techniques, including active listening and de-escalation.
Understand the importance of boundaries, confidentiality, and professional conduct.
Develop skills in documentation, reporting, and escalation of concerns.
This course is suitable for healthcare assistants, support workers, nurses, care staff, and managers working in healthcare, residential care, or community settings.
Duration: 1/2 Day
Mode: In-person training only
Assessment: Case studies, group discussions, and written assessment
Participants will receive a Mental Health Awareness Certificate upon successful completion of the course.
The certification is valid for 1–2 years (in line with organisational policy).
Mental Health Act (MHA) 1983 (amended 2007)
Mental Capacity Act (MCA) 2005
Health and Social Care Act 2008
Care Act 2014
Human Rights Act 1998
NICE Guidelines on Mental Health Conditions
CQC Fundamental Standards
There are currently no upcoming courses
